Welcome to Invicta Jewelry Store, where timeless elegance meets modern craftsmanship. These Terms and Conditions govern your use of our website (shine-goldchain.com) and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Commitment to You

At Invicta Jewelry Store, we specialize in handcrafted diamond jewelry and premium chains, offering:

  • Exquisite diamond jewelry including bracelets, earrings, and necklaces
  • Premium chain designs like Cuban link, box, and curb chains
  • Worldwide shipping with insured delivery options
  • A 15-day return policy for most items

2. User Responsibilities

As a valued customer, we ask that you:

  • Provide accurate personal and payment information when placing orders
  • Review all product details carefully before purchase
  • Understand that earrings with pierced components cannot be returned for hygiene reasons
  • Cover return shipping costs unless the return results from our error
  • Comply with all applicable laws regarding jewelry purchases in your jurisdiction

3. Products & Services

3.1 Product Descriptions

We take pride in accurately representing our:

  • Diamond jewelry (carat, cut, clarity, and color specifications)
  • Chain types (width, length, and metal purity)
  • Packaging and included certificates

While we strive for precision, slight variations may occur in natural materials.

3.2 Custom Items

Custom or personalized jewelry cannot be returned unless defective. Please review all customization details carefully before confirming your order.

4. Ordering & Payment

4.1 Order Process

Your order journey:

  1. Select your jewelry pieces
  2. Choose shipping method (Standard or Free)
  3. Complete checkout with valid payment
  4. Receive order confirmation email
  5. We process within 1-2 business days

4.2 Payment Options

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are secured with SSL encryption.

4.3 Pricing

Prices are shown in USD and include applicable taxes unless otherwise noted. We reserve the right to adjust prices due to market fluctuations in precious metals and diamonds.

5. Shipping Policy

5.1 Processing Time

All orders are carefully prepared within 1-2 business days.

5.2 Shipping Methods

Option Cost Carrier Delivery Time Features
Standard Shipping $12.95 DHL/FedEx 10-15 business days Tracking & insurance included
Free Shipping Free (orders >$50) EMS 15-25 business days Basic tracking

5.3 International Shipping

We ship worldwide except to parts of Asia and remote areas. Customers are responsible for:

  • Any customs duties or import taxes
  • Providing accurate delivery information
  • Understanding that original shipping fees are non-refundable

6. Returns & Exchanges

6.1 Return Policy

We offer a 15-day return window from delivery date for most items. To qualify:

  • Items must be in original condition with all certificates
  • Original packaging must be included
  • Security tags must remain attached

6.2 Non-Returnable Items

For hygiene and security, we cannot accept returns on:

  • Earrings with pierced components (hoops, chandeliers, huggies)
  • Custom/personalized items
  • Products with removed security tags

6.3 Return Process

  1. Email [email protected] within 15 days
  2. Use our provided return template
  3. Await authorization (within 24 hours)
  4. Ship to: Invicta Jewelry Store, 333 Saint Francis Way, San Jose, US 62682

6.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping costs are non-refundable unless the return results from our error.

7. Intellectual Property

All content on shine-goldchain.com, including:

  • Product designs and descriptions
  • Photography and videos
  • Brand logos and trademarks

are the exclusive property of Invicta Jewelry Store and protected by international copyright laws.

8. Limitation of Liability

Invicta Jewelry Store shall not be liable for:

  • Minor variations in gemstone color or metal appearance
  • Delays caused by shipping carriers or customs
  • Incorrect information provided by the customer
  • Damage occurring after delivery
  • Maximum liability limited to the purchase price of affected items

9. Privacy & Data Protection

We protect your personal information according to our Privacy Policy. By using our site, you consent to our collection and use of data to process your orders and enhance your shopping experience.

10. Governing Law

These Terms shall be governed by the laws of the State of California. Any disputes shall be resolved in the courts of San Jose, California.

11. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

12. Contact Us

For questions about these Terms or your jewelry order:

Email: [email protected]
Address: 333 Saint Francis Way, San Jose, US 62682